Refund policy

Return & Refund Policy

Last Updated: September 14, 2026

At Zorvi Fashion, we want you to be satisfied with your purchase.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging and tags where applicable.

Non-Returnable Items

Certain items may not be eligible for return for hygiene, safety, or other reasons. If an item is marked as final sale or non-returnable on its product page, it cannot be returned unless required by applicable law.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at:

brentleyrober@proton.me

Please include your order number and clear photos of the item and packaging so we can review the issue.

Return Shipping

For approved returns due to a change of mind or personal preference, the customer may be responsible for return shipping costs.

If the return is due to an incorrect, defective, or damaged item, we will review the situation and may provide an appropriate resolution.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges may be non-refundable unless otherwise required by applicable law.

Exchanges

If you need an exchange, please contact us at brentleyrober@proton.me. Exchanges are subject to product availability.

Contact

For return or refund questions, contact:

Email: brentleyrober@proton.me

Zorvi Fashion
1501 Hinton Rd
Great Falls, SC 29055
United States